FAMILY EMERGENCY / FAQ

Nothing adequately prepares us for the initial shock of losing a loved one. Feelings of panic and helplessness may be overwhelming, but it's important to know you are not alone. It is essential to reach out to close relatives, friends, and professionals for the help, support, and comfort you need. Notifying family & friends is always an important consideration in the initial tasks to be completed. Call immediate family members first, parents, children, brothers, sisters and grandparents of the deceased. Again, do not worry about waking others. Grief researchers say those close to the deceased feel left out if they aren't told about death immediately. Rely on others to assist you in notifying everyone; do not attempt to do this yourself. It not only helps others through the grieving process to have some responsibility, but also allows you to carry on with other tasks. Although it may be difficult, telling others of a death is therapeutic. Saying aloud that a loved one has died confirms the death in your mind - an important step in the grief process.

There is so much to be done in what seems like so little time. The emotional impact of death understandably makes it difficult to focus on the details that go into organizing a funeral. Clicking on the resource center will open a wealth of information and guidance to assist you through all of your needs.

If the death has been expected, the physician caring for the deceased will be able to pronounce the death. This is the person you should first contact. If the deceased was under the care of a hospice organization, you should call the hospice worker first who will make the necessary calls to the physician and the coroner. You can then call the Olson Burke/Sullivan Funeral and Cremation Center to take your loved one into our care and follow the personal wishes of the deceased.

If the death is unexpected, the police should be notified. They will in turn dispatch an officer and contact a local coroner or medical examiner who will then decide the level of investigation necessary to determine the cause of death. They will arrange to have the body transferred to the either a hospital or examination center if an autopsy is required. Our staff with then coordinate details with the examination center to bring your loved one into our care as quickly as possible. Once the body has been transferred and the examination complete you have the right to choose the funeral home you wish to carry out the deceased's final wishes. If after a preliminary examination and investigation it is determined no further inquiry is necessary, you may then call the funeral home of your choice to remove the body and carry out the deceased's final wishes.

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